1. Published Standards Against Child Sexual Abuse and Exploitation (CSAE)
WishMe is committed to maintaining a safe and respectful environment for all users. We have implemented strict measures to prevent and address child sexual abuse and exploitation:

• Zero Tolerance Policy: Any content or behavior involving child sexual abuse material (CSAM) or the exploitation of children is strictly prohibited.
• Content Moderation: We employ automated detection systems, alongside human moderators, to monitor and review content for violations of our standards.
• User Accountability: Accounts found to be involved in any form of CSAE will be permanently banned and reported to relevant authorities.
• User Education: Educational resources are provided within the app to inform users about recognizing and reporting CSAE.

2. In-App Mechanism for User Feedback
To ensure users can easily report inappropriate behavior or content, WishMe provides the following mechanisms:

• Report Feature in Chat: Users can report inappropriate messages or behavior directly within chat conversations.
• Content Reporting: Each post or comment includes a reporting button, allowing users to flag potentially harmful or abusive content.
• Anonymous Feedback: Users can submit anonymous complaints or concerns through the app’s support section.
• Priority Review: Reports related to child safety are prioritized and addressed immediately by our moderation team.

3. Addressing Child Sexual Abuse Material (CSAM)
WishMe has implemented robust systems to identify, remove, and report CSAM:

• Detection Systems: Advanced algorithms are used to detect CSAM and prevent its upload.
• Reporting to Authorities: All CSAM detected on our platform is reported to the National Center for Missing and Exploited Children (NCMEC) and other relevant law enforcement agencies.
• User Collaboration: Users are encouraged to report CSAM via in-app tools, which are reviewed and escalated as necessary.
• Proactive Monitoring: Our team actively scans public content for signs of CSAE.

4. Compliance with Child Safety Laws
WishMe strictly adheres to all applicable child safety laws and regulations, including:

• COPPA (Children’s Online Privacy Protection Act): We ensure the protection of personal data for users under 13 in compliance with COPPA.
• GDPR (General Data Protection Regulation): We safeguard children’s data according to GDPR’s requirements.
• Local Laws: WishMe complies with country-specific child safety laws in all regions where the app is available.

5. Child Safety Point of Contact
To further enhance child safety, WishMe provides a dedicated point of contact for reporting concerns and obtaining assistance:

• Email Address: child.safety@wishme.com
• Contact Form: Accessible through the app’s Help Center for submitting safety-related inquiries.
• Response Time: All child safety reports receive a response within 24 hours.

6. Additional Measures

• Age Verification: Age restrictions are enforced during registration to prevent children under the legal age from accessing the platform.
• Parental Controls: Parents can access tools to monitor and limit their children’s activities within the app.
• Partnerships: WishMe collaborates with child protection organizations and participates in industry initiatives to combat CSAE.